Stranded out of the country for 2 months, Ekaterina Usmanova admits she’s “cried all of the tears [she] may cry out.”
In August, the everlasting Canadian resident returned to Russia for the primary time in almost three years to go to her household. Like so many who had been unable to go to each other whereas on reverse sides of the globe, the COVID-19 pandemic had pressured them aside
On her return journey to Toronto, the 26-year-old had a layover in Istanbul, Turkey. That’s the place her journey took a large detour when her journey pockets and Canadian everlasting resident (PR) card had been stolen.
As panic started to set in, she remembers pondering, “I’ve simply misplaced my complete life; I’ve simply misplaced every thing I’ve labored for.”
She says blind spots with the safety cameras on the airport meant officers couldn’t see the wrongdoer behind the brazen theft.
Alone in a rustic she’d by no means visited earlier than, Usmanova filed a police report after which went to the Canadian consulate in Istanbul to try to exchange her PR card. She wasn’t even allowed to enter the workplace and was denied entry as a result of she’s solely a everlasting resident, not a full citizen.
Her subsequent transfer was to file paperwork with the Canadian embassy within the Turkish capital of Ankara. That was two months in the past.
Usmanova has reached out to Immigration, Refugees and Citizenship Canada on a number of events. Exasperated, she tells CTV Nationwide Information: “It’s been actually tough to come up with anybody human, to get any human correspondence.”
Practically defeated, she admits, “I’ve exhausted all of my feelings all through this actually irritating journey.”
Ekaterina Usmanova. (Courtesy of Ekaterina Usmanova)
Eight years in the past, Usmanova moved by herself to Vancouver as a young person to attended College. Three years in the past, she determined to maneuver to Toronto to proceed constructing her life and to start out her skilled profession as a advertising supervisor and an expert photographer.
She admits, “I don’t have a house wherever else however in Canada, as a result of for almost all of my grown-up life that’s the place I’ve lived.”
Travelling with Canadian papers as a everlasting resident, she thought her emergency state of affairs as a younger girl caught out of the country would expedite any processes by Canadian officers. That hasn’t been her expertise.
“I assumed it could take roughly two, most 4 weeks for me to get my issues so as and are available again. I positively had no clue it could have gone this fashion.”
She provides that the federal government’s lack of motion “is certainly including an enormous, bitter drop into my glass of tears at this level.”
Usmanova stated she’s needed to transfer 15 occasions over a 58-day interval whereas in Turkey. She was pressured to depart the nation and return to Russia, the place she’s now ready for any phrase on when she will return residence to Canada.
Final week, she stated she acquired a message from her employer in Toronto.
“Sadly, my firm needed to terminate my place after two months of uncertainty,” she says.
Usmanova is not sure how she’ll cowl hire on her Toronto condominium, the place she financially helps her youthful sister who’s in school and lives along with her.
Placing on a courageous face, she says, “I don’t need to suppose adverse. I’m a giant fighter. I don’t need to suppose we may lose our condo.”
Sitting of their shared Toronto condominium, her youthful sister, Sofiia Usmanova, reads the sticky notes on the fridge that the 2 would write and go away for one another.
One in every of Sofiia’s favorite notes reads, “Thanks in your unconditional love.”
The 20-year-old says she’s referred to as immigration, Refugees and Citizenship Canada a number of occasions a day for weeks however at all times receives the identical irritating automated message: “We’re experiencing a excessive quantity of calls, please name again later.”
Sofiia Usmanova and Ekaterina Usmanova. (Courtsey of Ekaterina Usmanova)
When requested if she believes the Canadian authorities is dealing with her sister’s state of affairs with the urgency she believes is required, she flat out says, “no, you don’t really feel such as you’re being appreciated or that this case is essential to the Canadian authorities.”
Reflecting on her expertise attempting to succeed in a Canadian immigration official for assist, the youthful Usmanova shares that “it’s not nearly her it’s concerning the immigration system, the entire system doesn’t work correctly.”
Canada plans to welcome almost 1.5 million new everlasting residents over the subsequent three years, partially to fill essential job shortages in a number of sectors. Nevertheless, one immigration lawyer believes Canada’s system is in chaos and deficiencies should be addressed instantly.
“The established order just isn’t acceptable, you’ve already acquired big backlogs, you’ve acquired big delays and but you need to improve immigration concurrently,” lawyer Matthew Jeffery tells CTV Nationwide Information.
“The federal government has to commit larger sources to the immigration division to make sure the staffing is there to course of functions in a well timed approach.”
CTV Nationwide Information reached out to Immigration, Refugees and Citizenship Canada about Usmanova’s case a number of occasions this week. Nevertheless, they had been unable to supply an replace earlier than our deadline.
At some point after sitting down with CTV Nationwide Information, Ekaterina Usmanova acquired an e-mail from the Minister of Immigration’s workplace, saying, “please be assured that each effort is made to cope with the functions acquired in essentially the most environment friendly and efficient approach. Nevertheless, as a consequence of COVID-19, all present and new functions will proceed to be processed however might expertise delays.”
“I do not suppose (the e-mail) may remotely be thought of as passable,” says Usmanova.
She desires to return residence to the life she’s labored so arduous to create in Canada.
She shares this message with anybody who’s studying her story, together with the Canadian authorities: “I’m attempting to get again to my life in Canada, I need to get again to my sister to care for her, I need to return to the life I’ve been constructing for the final eight years, and my residence in Toronto. Please, I need to come residence.”
Usmanova has been left in immigration limbo, unable to return residence to Canada for 71 days and counting.